Allmusic rated the album 4.5 out of five stars, with William Ruhlmann calling it "an album's worth of songs about personal relationships that are often rocky, but always involved and involving."[3] For MTV, Alexandra Flood praised the album as "clean, frill-less, fruitful rock".[4]People named The Madding Crowd "Album of the Week" for August 28, 2000, with Steve Dougherty praising Hampson and Desveaux as "highly talented" and the songs for containing "a literate muse".[5]
"The Madding Crowd" debuted at number 87 on the US Billboard 200, on June 3, 2000.[6] It peaked at no. 67 on July 22, 2000.[7] The album was certified Gold in the United States with 500,000 album copies sold.[8]